Privacy Policy

Privacy Policy
Last Updated: July 9, 2026
At KREAFIT ("Company", "we", "our", or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you visit our website https://www.kreafit.in or purchase our products.
By using our website, you consent to the practices described in this Privacy Policy.
1. Business Information
Business Name: KREAFIT
Website: https://www.kreafit.in
Email: officialkreafit@gmail.com
Phone: +91 9049555453
Business Address:
Baner Mahalunge Road
Baner, Pune
Maharashtra – 411045
India
Support Hours:
Monday – Saturday
11:00 AM – 5:00 PM IST
2. Information We Collect
We may collect the following categories of information:
Personal Information

• Full Name

• Email Address

• Mobile Number

• Shipping Address

• Billing Address

• PIN Code

• State and City

• Order Details

Account Information
If you create an account, we may collect:

• Username

• Password (encrypted)

• Purchase History

• Wishlist

• Saved Addresses

Payment Information
Payments are securely processed through Razorpay.
KREAFIT does not collect or store your debit card, credit card, UPI PIN, CVV, or banking credentials.
Payment information is securely handled by Razorpay according to their security standards.
3. Automatically Collected Information
When you browse our website, we may automatically collect:

• IP Address

• Browser Type

• Device Information

• Operating System

• Pages Visited

• Time Spent on Website

• Referral URLs

• Date and Time of Visit

This information helps improve website performance and user experience.
4. Cookies
Our website uses cookies and similar technologies to:

• Remember your preferences

• Keep you logged in

• Improve website functionality

• Measure website traffic

• Personalize your experience

• Analyze visitor behavior

You may disable cookies through your browser settings; however, some website features may not function properly.
5. How We Use Your Information
We use your information to:

• Process orders

• Deliver products

• Verify payments

• Send shipping updates

• Respond to customer support requests

• Improve our products and services

• Prevent fraud

• Comply with legal obligations

• Send promotional communications (only where permitted)

6. Order Processing
When you place an order, we use your information to:

• Confirm your order

• Pack and dispatch your products

• Generate invoices

• Share shipment details

• Coordinate deliveries through courier partners

Without the required information, we may be unable to fulfill your order.
7. Payment Processing
Payments made on our website are processed by Razorpay.
Razorpay may collect:

• Payment Method

• Transaction Information

• Payment Status

• Billing Information

KREAFIT does not store sensitive payment credentials.
8. Shipping Information
To deliver your order, we share necessary information with our logistics partner Shiprocket and its courier partners.
Shared information may include:

• Name

• Mobile Number

• Shipping Address

• Order Details

This information is used solely for order fulfillment and delivery.
9. Marketing Communications
If you subscribe to newsletters or promotional updates, we may send:

• Product launches

• Discounts

• Offers

• Promotions

• Educational content

• Fitness tips

You may unsubscribe at any time using the unsubscribe link in our emails or by contacting us.
10. Customer Reviews
If you leave a review or testimonial, we may display:

• First Name

• Review Content

• Product Purchased

• Rating

We reserve the right to moderate reviews to remove spam, abusive, or misleading content.
11. Data Sharing
We do not sell your personal information.
We may share information only with trusted service providers required to operate our business, including:

• Razorpay (Payment Processing)

• Shiprocket (Shipping & Logistics)

• Courier Partners

• Website Hosting Providers

• Analytics Providers

• Government Authorities where legally required

12. Data Security
We implement appropriate technical and organizational measures to safeguard your information, including:

• Secure website encryption (SSL)

• Restricted access to customer information

• Secure payment processing

• Regular system monitoring

While we strive to protect your information, no method of electronic storage or internet transmission is completely secure.
13. Data Retention
We retain your information only as long as necessary to:

• Fulfill your orders

• Maintain transaction records

• Resolve disputes

• Comply with tax and legal obligations

• Improve customer service

When no longer required, your information is securely deleted or anonymized.
14. Your Rights
Subject to applicable laws, including the Digital Personal Data Protection Act, 2023 (India), you may have the right to:

• Access your personal information

• Correct inaccurate information

• Request deletion of your information

• Withdraw consent for marketing communications

• Request information about how your data is used

• Lodge complaints regarding data handling

To exercise these rights, contact us using the details provided below.
15. Children's Privacy
Our website is not intended for individuals under 18 years of age.
We do not knowingly collect personal information from minors.
If we become aware that information from a child has been collected without appropriate consent, we will take reasonable steps to delete it.
16. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices, content, or policies of external websites.
We encourage users to review the privacy policies of any third-party websites they visit.
17. International Users
Currently, KREAFIT ships only within India.
If users access our website from outside India, they acknowledge that their information may be processed and stored in India in accordance with applicable laws.
18. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements, business practices, or website functionality.
The revised version will be posted on this page with the updated "Last Updated" date.
Continued use of the website after changes constitutes acceptance of the revised policy.
19. Contact Us
If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us:
KREAFIT
Website: https://www.kreafit.in
Email: officialkreafit@gmail.com
Phone: +91 9049555453
Business Address:
Baner Mahalunge Road
Baner, Pune
Maharashtra – 411045
India
Support Hours: Monday – Saturday, 11:00 AM – 5:00 PM IST
Disclaimer: This Privacy Policy is a general template customized for the information you provided. It is designed for an Indian eCommerce supplement business and should be reviewed by a legal professional if you require advice specific to your business or regulatory obligations.