SHIPPING POLICY

Shipping Policy
Last Updated: July 9, 2026
Thank you for shopping with KREAFIT. We are committed to delivering your order safely and as quickly as possible. This Shipping Policy outlines our shipping procedures, delivery timelines, and important information regarding order fulfillment.
By placing an order on https://www.kreafit.in, you agree to the terms outlined in this Shipping Policy.
1. Business Information
Business Name: KREAFIT
Website: https://www.kreafit.in
Email: officialkreafit@gmail.com
Phone: +91 9049555453
Business Address:
Baner Mahalunge Road
Baner, Pune
Maharashtra – 411045
India
Customer Support Hours:
Monday – Saturday
11:00 AM – 5:00 PM IST
2. Shipping Coverage
KREAFIT currently ships across India only.
At this time, we do not offer international shipping.
3. Order Processing Time
All orders are processed within 24–48 business hours after successful payment confirmation.
Orders placed on Sundays or public holidays will be processed on the next working business day.
Please note that processing time is separate from shipping and delivery time.
4. Delivery Time
Once your order has been dispatched, the estimated delivery time is:

• Metro Cities: 2–5 Business Days

• Other Cities & Towns: 3–7 Business Days

• Remote or Rural Areas: 5–9 Business Days (depending on courier service availability)

Delivery timelines are estimates and may vary based on your location and courier operations.
5. Shipping Charges
Shipping charges are calculated at checkout based on your delivery location, order value, and courier availability.
Any applicable shipping fees will be clearly displayed before you complete your purchase.
6. Courier Partner
Orders are shipped through Shiprocket using its network of trusted courier partners.
Courier selection is based on service availability, delivery speed, and location.
7. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation via email and/or SMS containing your tracking details.
You can use the tracking number to monitor the status of your shipment through the courier's tracking portal.
8. Delivery Attempts
Our courier partners may make multiple delivery attempts if you are unavailable at the time of delivery.
If all delivery attempts are unsuccessful, the package may be returned to us.
Additional shipping charges may apply if the order needs to be re-shipped.
9. Incorrect or Incomplete Address
Customers are responsible for providing accurate shipping information.
KREAFIT is not responsible for delays or failed deliveries resulting from:

• Incorrect shipping address

• Incorrect PIN code

• Incorrect contact number

• Incomplete address details

If an order is returned due to an incorrect address, re-shipping charges may apply.
10. Delivery Delays
While we strive to deliver all orders within the estimated timeframe, delays may occur due to circumstances beyond our control, including but not limited to:

• Severe weather conditions

• Natural disasters

• Public holidays

• Festivals

• Government restrictions

• Strikes

• Transportation disruptions

• Courier service delays

• High order volumes

KREAFIT is not liable for delays caused by courier partners or unforeseen events.
11. Damaged or Tampered Packages
If your package appears damaged, tampered with, or opened at the time of delivery:

• Do not accept the package if possible.

• Take clear photographs of the package and its contents.

• Contact our customer support within 48 hours of delivery.

After verification, we will arrange a replacement or, where applicable, process a refund.
12. Lost Shipments
If your order has not been delivered within the estimated timeframe and tracking has not been updated for an extended period, please contact us.
We will coordinate with our courier partner to investigate the shipment and provide an appropriate resolution.
13. Failed Deliveries
Orders may be returned to KREAFIT if:

• The customer is unavailable after multiple delivery attempts.

• The shipping address is incorrect or incomplete.

• The customer refuses delivery.

In such cases, re-shipping charges may be applicable before the order can be dispatched again.
14. Shipping Restrictions
Certain locations may experience longer delivery times due to courier availability.
KREAFIT reserves the right to cancel orders where delivery is not feasible. In such cases, any prepaid amount will be refunded to the original payment method.
15. Order Modifications
If you need to modify your shipping address or order details, please contact us immediately after placing your order.
Once an order has been processed or dispatched, changes may not be possible.
16. Contact Us
For any shipping-related queries or assistance, please contact us:
KREAFIT
Website: https://www.kreafit.in
Email: officialkreafit@gmail.com
Phone: +91 9049555453
Business Address:
Baner Mahalunge Road
Baner, Pune
Maharashtra – 411045
India
Customer Support Hours:
Monday – Saturday
11:00 AM – 5:00 PM IST
Note: Delivery timelines provided are estimates and may vary depending on courier operations, weather conditions, public holidays, or other unforeseen circumstances. KREAFIT will make every reasonable effort to ensure your order reaches you as quickly and safely as possible.