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WELCOME TO KREAFIT STORE
TERMS &
CONDITIONS
LEGAL INFORMATION
Terms & Conditions
Last Updated: July 9, 2026
Welcome to KREAFIT ("Company", "we", "our", "us"). These Terms & Conditions govern your use of our website (https://www.kreafit.in) and your purchase of products offered through our website.
By accessing or using this website, you acknowledge that you have read, understood, and agree to be legally bound by these Terms & Conditions. If you do not agree with any part of these Terms, please discontinue use of our website immediately.
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1. Company Information
Business Name: KREAFIT
Website: https://www.kreafit.in
Email: officialkreafit@gmail.com
Phone: +91 9049555453
Business Address:
Baner Mahalunge Road,
Baner, Pune,
Maharashtra – 411045,
India
Support Hours:
Monday – Saturday
11:00 AM – 5:00 PM IST
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2. Eligibility
To use this website or purchase products, you must:
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Be at least 18 years of age.
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Be legally capable of entering into binding contracts.
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Provide accurate information during checkout.
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Use the website only for lawful purposes.
Parents or legal guardians are responsible for purchases made by minors using their accounts.
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3. Products
KREAFIT offers sports nutrition and dietary supplement products.
All product descriptions, ingredient information, images, labels, packaging, nutritional values, pricing, availability, and specifications are subject to change without prior notice.
While we strive to ensure product images accurately represent our products, actual packaging, colors, labels, and appearance may vary slightly.
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4. Health Disclaimer
Our products are dietary supplements intended to support general fitness and wellness.
They are not intended to diagnose, treat, cure, or prevent any disease.
Always consult your physician or qualified healthcare professional before using any supplement if you:
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are pregnant or breastfeeding;
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have any medical condition;
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take prescription medications;
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are under 18 years of age.
Use products only as directed on the product label.
Individual results may vary.
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5. Orders
All orders placed through our website are subject to acceptance.
We reserve the right to:
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accept or reject any order;
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cancel suspicious or fraudulent orders;
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limit quantities purchased;
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refuse service without providing a reason where permitted by law.
Order confirmation emails do not constitute acceptance until your order has been processed and dispatched.
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6. Pricing
All prices displayed are in Indian Rupees (INR).
Prices include applicable taxes unless otherwise stated.
Shipping charges are calculated during checkout.
We reserve the right to:
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modify prices;
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correct pricing errors;
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discontinue products;
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introduce promotional pricing.
Pricing errors may result in order cancellation with a full refund.
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7. Payment
Payments are securely processed through Razorpay.
Accepted payment methods may include:
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UPI
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Credit Cards
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Debit Cards
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Net Banking
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Wallets
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Other payment methods supported by Razorpay
KREAFIT does not store your card or payment details.
Payment information is encrypted and processed by Razorpay using secure payment protocols.
Orders are processed only after successful payment authorization.
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8. Shipping
We currently ship within India only.
Orders are generally processed within:
24–48 Business Hours
Estimated delivery time:
3–7 Business Days
Delivery timelines depend on:
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customer location
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courier availability
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weather
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public holidays
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unforeseen logistics delays
Shipping is fulfilled through Shiprocket and its courier partners.
Shipping charges are calculated during checkout.
Once shipped, customers receive tracking information via email or SMS.
KREAFIT is not liable for delays caused by courier companies or events beyond our reasonable control.
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9. Incorrect Address
Customers are responsible for providing accurate shipping information.
KREAFIT shall not be responsible for:
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incorrect addresses
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failed delivery due to incorrect details
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refusal to accept delivery
Additional shipping charges may apply for re-dispatch of returned parcels.
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10. Order Cancellation
Orders may be cancelled only before dispatch.
Once dispatched:
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cancellation is not possible;
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shipping charges are non-refundable.
Approved refunds for cancelled prepaid orders are processed within 5–6 business days.
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11. Return & Replacement
Due to the nature of sports nutrition products, returns are accepted only under limited circumstances.
Eligible situations include:
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damaged product
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manufacturing defect
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incorrect item delivered
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tampered packaging
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unopened product approved by KREAFIT
Products must remain:
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unused
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unopened
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sealed
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in original packaging
Customers may be required to submit photographs or videos for verification.
Replacement or refund will be initiated after approval.
Refunds are processed within 5–6 business days after approval.
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12. Non-Returnable Products
Returns shall not be accepted for:
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opened products
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used products
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products without original packaging
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change of mind
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incorrect flavour selection
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incorrect quantity ordered by customer
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products damaged after delivery
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13. Promotional Offers
Promotional offers, discounts, coupon codes, bundles, and seasonal sales may be modified or withdrawn at any time.
Offers cannot be combined unless expressly stated.
No cash alternative is available.
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14. Product Availability
Products are subject to stock availability.
We reserve the right to:
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discontinue products
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limit quantities
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substitute packaging where applicable
In the event of stock unavailability after payment, customers will receive a full refund.
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15. User Accounts
If you create an account, you agree to:
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maintain accurate information;
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keep login credentials confidential;
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notify us immediately of unauthorized access.
You remain responsible for all activity occurring under your account.
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16. Acceptable Use
You agree not to:
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misuse the website;
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interfere with website functionality;
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distribute malware;
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attempt unauthorized access;
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copy website content without permission;
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scrape product information using automated tools;
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engage in fraudulent purchases.
Violation may result in suspension or permanent termination of access.
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17. Intellectual Property
All website content including:
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logos
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trademarks
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product names
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graphics
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product images
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website design
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text
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videos
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icons
are the exclusive property of KREAFIT or its licensors.
No content may be reproduced, copied, distributed, modified, or commercially exploited without prior written permission.
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18. User Reviews
Customers may submit reviews.
By submitting content, you grant KREAFIT a royalty-free, worldwide license to display, publish, and use such content for promotional purposes.
Reviews containing:
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abusive language
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hate speech
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false claims
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spam
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illegal content
may be removed without notice.
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19. Third-Party Services
Our website may integrate third-party services including:
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Razorpay
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Shiprocket
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Google Analytics
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Payment providers
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Courier partners
Your use of these services may also be governed by their respective terms and privacy policies.
KREAFIT is not responsible for third-party websites or services.
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20. Limitation of Liability
To the fullest extent permitted by law, KREAFIT shall not be liable for:
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indirect damages
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consequential damages
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incidental damages
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business interruption
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loss of profits
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data loss
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delays caused by third parties
Our maximum liability shall not exceed the amount paid for the purchased product.
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21. Warranty
Unless expressly stated, products are provided "as is."
KREAFIT makes no guarantees regarding:
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fitness results
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muscle gain
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weight loss
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athletic performance
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medical outcomes
Results vary depending on diet, training, genetics, and individual health conditions.
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22. Force Majeure
KREAFIT shall not be liable for failure or delay in performance due to circumstances beyond reasonable control, including but not limited to:
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natural disasters
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floods
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pandemics
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strikes
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war
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governmental restrictions
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courier disruptions
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internet outages
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23. Privacy
Your use of our website is also governed by our Privacy Policy.
By using our services, you consent to the collection and processing of your information as described in our Privacy Policy.
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24. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Republic of India.
Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts in Pune, Maharashtra.
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25. Changes to These Terms
KREAFIT reserves the right to modify these Terms & Conditions at any time without prior notice.
Updated versions become effective immediately upon publication on the website.
Continued use of the website constitutes acceptance of the revised Terms.
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26. Contact Information
For any questions regarding these Terms & Conditions, please contact us:
KREAFIT
Website: https://www.kreafit.in
Email: officialkreafit@gmail.com
Phone: +91 9049555453
Business Address:
Baner Mahalunge Road
Baner, Pune
Maharashtra – 411045
India
Support Hours: Monday – Saturday, 11:00 AM – 5:00 PM IST
Note: This is a professional website Terms & Conditions document tailored to the information you provided. It is suitable for publishing on your website, but it is not a substitute for legal advice. If you expect significant sales volume or international operations, having a lawyer review it is advisable.
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